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Pick out the reptile/s on the available page that you would like to order. E-mail us with the corresponding number associated with that animal. We also need at that time your full name mailing address phone number and email address. We will get back to you with the total cost of the animal(s) and the shipping costs to your area. After you have received your total use paypal to send the total amount of your order to Sarah[at]lunargecko[dot]net When we have received the payment we will contact you to set up a shipping date. If you have a preferred shipping date please let us know. |
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We ship Next Day Delivery, which guarantees delivery in most areas by 10:30 a.m. Unless otherwise noted, shipping usually costs $50 or less and is not included in the price of the animal. When you inquire about an animal we will provide you with the total cost including shipping. We ship Mondays, Tuesdays and sometimes Wednesdays each week. We do not ship animals on Thursdays or Fridays unless other arrangements are made with us. We prefer local pick up or drop off when ever possible. If you are local please let us know what you would prefer when you inquire, pick up or drop off. Depending on how far we must drive for a drop off we may charge a delivery fee covering our time and gas. We will not ship animals if the temperature at our location or yours is below 40 degrees, over 85 degrees or during other extreme weather conditions. We monitor the weather and reserve the right to postpone any scheduled shipments if we believe conditions to be unsafe for the animal. |
We guarantee live arrival for all animals when the following conditions are met:
Adult signature for the animal upon first delivery attempt
Temperatures are 40-80 degrees in the area that the animal is being delivered.
If you meet all the above conditions and receive an animal that is DOA please contact us within 6 hours of the animal's arrival. A refund or replacement will be made at our discretion. If you do not contact us (Sending an email or leaving a message counts as contact) within 6 hours of arrival we regret that we will not be able to issue a refund or replacement. |
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Every reptile we sell is guaranteed to be in perfect health for seven days from the time of leaving our home. In the event that you believe your new animal to be sick, you must contact us as soon as possible so that we can try to help you remedy the problem. We can not make exceptions to the 7 day term, sorry. A refund or replacement will be made at our discretion. Proof of reptiles condition my be required. |
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Any animal that we have for sale maybe placed on hold for a period of 7 days with a deposit of 50% of the cost of the animal. If you need less or more of a hold time please contact us and we can see about working something out. All deposits are nonrefundable. |
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If you would like to make a trade for any reptile we offer please send us an email w/ your offer and pictures. If we come to an agreement then any animals or goods must be received by us before we ship the reptile/s to you at our cost. We reserve the right to send back any goods to you if, after inspection by us, they are deemed to be not as described and/or in the case of live animals, unhealthy. The returning cost of any animals or trade goods will be charged to you. After we have received and deemed the trade in good standing we will ship our end of the trade to you at our cost. |
By purchasing/trading an animal from/with us you are agreeing to all conditions listed above. Failure to read and/or understand this page, in its entirety, does not void any conditions listed above.
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